Subscriber Common Questions
What are the benefits of Subscribing?
When you subscribe to Coupon Village you are supporting your local businesses, you are helping them get free advertising to their business and as a special thank-you, you get access to better deals than you can get any-where else. Also all your funds go directly to promoting your favorite local business and helping them stay in business.
What are the conditions on the $5/month subscription?
When you purchase the $5/month subscription you can only un-subscribe anytime after 12 months. If you unsubscribe prior to this time you will be required to pay your balance for the 12 month period.
Can I use coupons and discounts multiple times?
You can only use coupon and or discounts multiple times if the merchant allows it. Each coupon has a unique coupon code, so we will know when it has been used with your merchant.
How can I use my coupon?
Your coupon is designed for use in-store and or for curb-side pick up. If the merchant has a website your coupon code maybe able to be used online. Coupon codes have conditions, they may not be able to be used with any other offer. In addition they will not be valid with a food delivery service.
Can I share my account with my family?
Coupon Village coupons are a great gift for family members. Maybe you can create and purchase an account for them! Remember your funds go to help keeping local business open.
You can not share your personal login details with other people. It is your responsibility to manage your account. That being said please feel free to enjoy your coupons!
Can I buy multiple subscriptions?
Yes you can! You are a super-local hero :)! Contact us so we can set things up for you.
Is Coupon Village Free for merchants to join?
Yes it is! We are a social enterprise focused on helping local businesses flourish.
What type of offers are subscribers interested in?
Our subscribers are interested in special deals and offers they can get no where else. Because we don’t charge you can pass on your best deal to the customer! Some offers that customers may like…
- Free consultation or evaluation
- Buy one get one free
- Discount
- Free gift with purchase
- Great deal (e.g. a regularly priced item that is priced better than the competition)
- Loss leader (to bring in foot traffic)
What can I expect to receive if I join?
- For the first 25 merchants, we will create marketing collateral such as stickers, flyers, specific social media content and/or a poster (depending on the needs of the merchant) to help promote the initiative to customers.
- Provide merchants access to an account manager for support and questions.
- Social Media and social influencer management to ensure promotions are shared with current and prospective clients.
- Sponsorship management with larger business groups in the community to buy subscriptions for customers or staff.
How will customers use the coupons?
- Customers can use the Coupon once and will not able to use the Coupon with any other offer or Promotion. It is up to you to enforce these rules. Currently we are building a merchant tool to help you electronically manage coupon codes in real time. In the meantime, we ask that daily or weekly you send us the used coupon codes so we can deactivate them from the system. You can also keep track of these coupons yourself by using your CRM/computer system, use an email subscription tool like Mailchimp, or a paper-based file card system.
- Coupons will not be valid with Uber Eats, Door Dash, Foodora, etc. The customer will need to come to your business to benefit from your offer. This will give you the opportunity to offer a better discount while not eating into your profit margins.